Four case-study tips for the empowered customer economy

In the empowered customer economy, we live through our gadgets. My phone is my assistant, my calendar and map, my camera and photo album, my library, my shopping list and my credit card. It’s the nurse that checks my heart rate, the consultant who finds me a job. It is my personal trainer, my real …

Four case-study tips for the empowered customer economy Read More »