Journalists, designers, video producers, linguists and project managers. We navigate advocate requirements, language barriers, legal approvals and branding guidelines. And united we stand by you to empower your advocacy program.
Helping You Grow by Engaging Your Fans
Our goal is to capture and highlight the positive experience your customers have with your company, products or services, and story-tell it in ways that can create market and selling impact.
Our team works around the world, covering all time zones and speaking more than 30 languages. Whether you seek to outsource specific advocacy tasks or the entire program, and wherever you are, we are there to support you.
We implement inbound flows to help you recruit more customers. We automate repetitive tasks with the help of marketing automation to maximize our productivity and reduce your cost.
Meeting Industry Expectations
We are certified partners for HubSpot, Influitive, Ambassify and Sauce, market and thought leaders in inbound marketing, community management and UGC video production.
Mixing Expert Resources
We leverage the strengths of each team member and mix them into exquisite results. You never have to worry about finding a unicorn resource with the skills you need. We have you covered.
Preventing Reference Burn Out
In all customer communications we emphasize the benefits of your advocacy program and we align them with the customer goals to keep engagement high and prevent reference burnout.
Getting advocate buy-in and legal approvals can sometimes stretch a project's limits. We make sure that everything on our table gets processed ASAP!
We seek incremental improvement every day; we welcome your feedback, stay agile, and adjust our processes to meet your needs whenever necessary.
Single Point of Accountability
From the very first project we allocate an account manager that will be your go-to person for all requests and updates.
We want you to be fully satisfied with our work. But sometimes things don't go as expected; we course correct and try again.
Helping Great Companies Find and Invite the Best Customer Advocates
How We Work
Understand the goals of the organizations your program will support and set relevant metrics
Tools and Software
Find the right tools for advocate recruitment, managing the community and supporting requests
Find internal nominators, establish recruitment flows, recruit the right customers for your goals
Support Internal Requests
Manage your reference database, prioritize internal requests, arange activity logistics
Power Your Events
Use the opportunity to recruit advocates, interview them on-site, or produce video testimonials
Create Advocacy Content
Case studies, videos, infographics, blogs, powerpoint decks, datasheets, press releases and more
Helping Great Companies Nurture and Engage the Best Customer Advocates
What Clients Say
"When collaborating with Advocacy Maven, expect an extremely professional, creative, speedy, well-structured, and organized team. All this in a friendly atmosphere – I would name this business wellness. In all projects they exceeded my expectations."
Regina SteyerSr. Customer References Manager
"I value Advocacy Maven’s demonstrated capabilities, responsiveness, flexibility and diligence.”
Tony KlecknerSr. Manager Customer Reference Program
"The cooperation with Advocacy Maven is transparent, you are always aware of the status of a specific project and you, as a customer, are treated with great respect and attention. ”
Dmitrij DolgushinSr Customer Reference Manager
"I appreciate Advocacy Maven's professionalism and the amazing quick service of content production at reasonable prices."
Renate MayerFOUNDER & CEO
"Many thanks for the always clear and prompt communication, for always being so knowledgeable of Oracle’s Publishing Guidelines and Video Technical Requirements, and for masterfully managing the production process!"
Lilia OvanesovCustomer Engagement Specialist
"We have a constant flow of new leads and referrals thanks to the amazing team at Advocacy Maven. They gave us the tools and manpower we needed to build our customer reference program and a very effective content strategy."
Gabriela CretuMarketing Director
Not sure what you need? Ask a consultant!
Helping Great Companies Empower and Reward the Best Customer Advocates