Customer Advocacy Marketing Storytellers

Journalists, designers, video producers, linguists and project managers. We navigate advocate requirements, language barriers, legal approvals and branding guidelines. And united we stand by you to empower your advocacy program.

customer advocacy marketing storytellers page hero banner

Helping You Grow by Engaging Your Fans

Our goal is to capture and highlight the positive experience your customers have with your company, products or services, and story-tell it in ways that can create market and selling impact.

Our team works around the world, covering all time zones and speaking more than 30 languages. Whether you seek to outsource specific advocacy tasks or the entire program, and wherever you are, we are there to support you.

team of journalists designers for customer advocacy program page image png

How We Work

Inbound and Automation

We implement inbound flows to help you recruit more customers. We automate repetitive tasks with the help of marketing automation to maximize our productivity and reduce your cost.

Meeting Industry Expectations

We stay current on the latest writing guidelines, design trends and video production techniques. We also evaluate all the advocacy software and tools to recommend the ones that fit your program.

Mixing Expert Resources

We leverage the strengths of each team member and mix them into exquisite results. You never have to worry about finding a unicorn resource with the skills you need. We have you covered.

Preventing Reference Burn Out

In all customer communications we emphasize the benefits of your advocacy program and we align them with the customer goals to keep engagement high and prevent reference burnout.

Fast Turnaround

Getting advocate buy-in and legal approvals can sometimes stretch a project's limits. We make sure that everything on our table gets processed ASAP!

Continuous Improvement

We seek incremental improvement every day; we welcome your feedback, stay agile, and adjust our processes to meet your needs whenever necessary.

Single Point of Accountability

From the very first project we allocate an account manager that will be your go-to person for all requests and updates.

Unlimited Reviews

We want you to be fully satisfied with our work. But sometimes things don't go as expected; we course correct and try again.

Featured Work

Helping Great Companies Identify and Enroll the Best Customer Advocates

We’ve Got You Covered

Program Strategy

Understand the goals of the organizations your program will support and set relevant metrics

Tools and Software

Find the right tools for advocate recruitment, managing the community and supporting requests

Advocate Recruitment

Find internal nominators, establish recruitment flows, recruit the right customers for your goals

Support Internal Requests

Manage your reference database, prioritize internal requests, arange activity logistics

Power Your Events

Use the opportunity to recruit advocates, interview them on-site, or produce video testimonials

Create Advocacy Content

Case studies, videos, infographics, blogs, powerpoint decks, datasheets, press releases and more

Featured Work

Helping Great Companies Manage their Customer Communities

What Clients Say:

Not sure what you need? Ask a consultant!

Featured Work

Helping Great Companies Create Customer Content in 30+ Languages