Not sure where to start your advocacy program? Let's build a “game plan”. It relies on proven techniques but stays flexible in its application so we can respond to evolving priorities together. We break complex projects into small, actionable work items—which we can complete, review, and tune to excellence with your help.

We guide your team and stakeholders through the program launch: from idea to vendor selection and from IT setup to content, design, invites, and rewards. Including pre-launch platform testing and tuning and post-launch knowledge transfer and execution plan.

Advocacy teams are always agile. We bring in the resources you need to run recruitment, fulfillment, CABs, awards, events, campaigns, and more. We can complement your team on individual taks or, if you don't have a team we can allocate resources that manage your program end-to-end.

You’re already using a SaaS platform for your advocacy program? Need some help managing your advocacy platform? We have your back. Our advocacy marketing consultants are experts in many of the leading community, customer, and employee advocacy SaaS platforms in the CMA space.

We work with you to define the metrics that show how community and advocacy impact customer satisfaction, product adoption, support costs, and sales and agree on KPIs with your key stakeholders. We support you in building dashboards, integrations and automations that measure progress over time.

Content remains the king of digital and search engines look for quality over quantity. Content not only captivates and engages your audience but also turns them into brand ambassadors who actively search, read, interact, share your content, and make purchases. We support with strategy, copy, video, and design.